October 2026

More flexibility in how you manage people and responsibilities

More flexible role management has been a highly requested enhancement, and we're excited to make it available. Organizations told us that real-world responsibilities don't always fit neatly into a one-to-one structure. People often wear multiple hats, and critical functions are frequently shared across teams.

That's why you can now assign multiple roles to a single person and assign multiple people to the same role in Emergency & Crisis Management, making it easier to reflect how your organization actually operates.

Why it matters

  • Better reflects real-world team structures
  • Simplifies management of shared responsibilities
  • Supports succession planning and operational resilience

This enhancement was driven directly by customer feedback and gives you greater flexibility in how you structure teams, assign responsibilities, and maintain operational readiness ✅

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