March 2024

UX Improvement

Easily see team member names beside competencies

Customer Challenges

  • During permit submission we show a list of team members.
  • The customer was taking a screenshot of the names so they could see them while scrolling right!

Customer Benefits

  • No more screenshots.
  • We listened and responded, which demonstrates our collaborative approach.
  • See team names beside competences to find the right team member.
< Previous