PART 5:
Using technology to drive engagement
If the workforce start to fill in observation cards by hand and post them into a box for you to collect, or they start sending you observations by email or text, you will be overwhelmed.
Wouldn’t it be great if workers could report issues directly, with minimum effort, using the phones they always have with them?
Imagine that the worker can snap a photo to explain the problem, with the location, time, and the name of the reporter automatically included.
They could pick a category from a list so that the report is automatically copied to the right people without waiting for you to get out of a meeting and forward it.
Now imagine you have an app and people are reporting both hazards and suggestions for improvement. And it’s so easy that instead of just reporting problems, people start reporting suggestions that not only improve safety, but perhaps increase productivity, reduce waste, or save time.
Perhaps you’d start with a simple summary of everything that’s going on – like a dashboard provides a summary of all the complex processes going on under the bonnet in a car.
Capturing hazards with the EcoOnline app