Section 8:
Closing Words
Helen Jones, CCO - EcoOnline
"Lone workers are facing more risks than ever, whether it’s environmental, accidental, or deliberate. There’s a clear gap between how executives and workers perceive these risks, and it’s important for employers to take this as an opportunity to bridge that gap. Leaders must align safety measures with the realities lone workers face by being proactive—ensuring teams are aware of policies and risk assessments, can give input on processes, and have the right support in place. With both transparency and technology, we can significantly reduce risks and keep lone workers safe."
In our 2nd Lone Worker Landscape, we have tried to capture an accurate snapshot for our readers of the state of lone working in 2024.
As we have seen, there have been encouraging developments - the majority of executives and lone workers report that their organisation has formal lone worker policies and procedures in place.
But we cannot ignore the evidence that - according to both lone workers and executives – the risks associated with lone working have increased in recent years. With violence, aggression and abuse from others accounting for 20% of lone worker incidents in this report, organisations must ensure that their processes account for these scenarios. This report has shown that there are many opportunities for organisations to improve lone worker safety:
- Ensuring that risk assessments account for lone workers
- Providing adequate and frequent training on lone working protocols and procedures
- Improve the frequency of communication between lone workers and their organisation about lone working risks
- Ensure there are ways for lone workers to express their concerns, and that they are followed up
- Utilise protective measures and tools that are easy-to-use and roll out to lone workers
Of course, this is easier said than done. With multiple protective measures and solutions available, how can you find the right fit for your organisation and - most importantly - your lone workers?
How EcoOnline help you achieve your goals
"The team feel a lot safer, with the reassurance that help is at hand should they need it."
Danielle Levy, Head of Complex Needs and Community, Hertfordshire Mind Network
At EcoOnline, we pride ourselves on creating a software solution and app that has the safety of lone workers at the forefront.
With over 100,000 employees kept safe globally every day and more coverage than any other lone worker app, your employees can complete their work safe in the knowledge that there is someone always looking out for them.
Discover more about how EcoOnline can help you safeguard your lone workers, wherever they are: