Part 5
ROI and financial benefits
The key metrics that decision-makers will be focused on when reviewing your proposal and business case will be the ROI and financial benefits to the business. These are likely to include:
- The total costs of your current tool/ software or processes (a yearly figure)
- The total cost of the software you’re proposing including items such as license fees (yearly), cost of implementation, maintenance and support

- What is the payback period i.e. how long will it take to recoup the initial investment
- What is the ROI for the project
- What the savings will be in year one
- What the savings will be over three years
- Relevant financial benefits (e.g. reduction in insurance premiums, cost efficiencies, employee resource and productivity)
- Relevant indirect benefits (e.g. reduce data collection errors by X%)
- Potential reduction in liabilities associated with having a robust digital audit trail and therefore a more defensible position in the event of a claim
Step 1
Calculate direct savings from investment
To calculate direct savings, develop a list of aspects that have a financial cost that the investment will need, specifically, materials/goods and people’s time.
Show what the current and future costs and time are for each, then deduct the future cost/time from the current figure to determine the savings for each.
Example: Step 1 Calculate direct savings from investment
Step 2
Calculate indirect savings from investment
Just as in step one, develop a list of aspects that can be tracked and measured, such as improve safety incidents before they occur.
Example: Step 2 Calculate direct savings from investment
Step 3
Calculate investment cost
These costs can include implementation costs, customisation costs, training costs, and equipment purchases needed.
Step 4
Calculate the cost savings
Using the savings and costs determined in steps 1-3 use the equation right to determine the return on investment of the software.
Step 5
Calculate the ROI
Using the savings from step 4 and costs from step 3, use the equation right to determine the ROI of the software.